Digital adoption in healthcare is facing a dilemma. The need for transformation and adoption is clear, but situations hinder full adoption.
Why the Healthcare Industry Needs Digital Adoption
Many reasons back up why the healthcare industry needs digital adoption. First, we are nearing the post-covid era. Next, the abundance of data and technology increases the consumers’ demand.
The coming post-covid era pushes the change. The pandemic teaches us that technology can be limitless while situations can also change in an instant. So being agile and highly responsive to any coming change is seen as important.
Data and technology are abounding. Electronic Health Records (EHR) rules the healthcare industry’s systems today. Because of this, data is more available, and delivering good patient services is more accessible and personalized.
Indeed, the way we receive healthcare services is changing. Both technology and consumer demands push the need for change. To meet the demands, the healthcare industry needs digital adoption. But, what hinders the overall adoption today?
Digital Adoption in Healthcare: Top Challenges
However, despite all the promises of digital advancements in healthcare, the industry is still slow in coping with the need for change. What hinders the full adoption?
So here are two main challenges the healthcare industry is now facing:
1. Digital Risks from Personal Information
The healthcare industry faces several digital risks. For example, in order to deliver model healthcare services, multiple processes are necessary. Namely, disclosing the patient’s and partner’s data, insurance reimbursement models, delivery models, and regulatory requirements.
These digital challenges expose healthcare to more risks. For instance:
- Workforce risks
- Data privacy risks
To handle this challenge, an organization needs a solution that can counter all these risks. Perhaps you can use a digital tool that can make the following possible:
- Enabling user access controls
- Being quick to detect and respond to threats
- Integrated risk management
2. Poor Training
Healthcare providers and workers receive poor training in digital adoption. One cause for this is the overload of tasks.
For example, hospitals dealing with DX use:
- Staff management applications
- Ward management
- OT management
- Asset and inventory management
- HR & payroll management
- Online appointment portal
- Patient and insurance management
Doctors, nurses, and other workers already have their load of work for each day. Of course, patient care is their priority. Hence, leaving them not enough time for digital training. Managing everything clockwise is not an easy plate. Not to mention, needs change in time, which also needs additional and updated training programs.
Healthcare systems today make use of a Digital Adoption Platform (DAP). With DAP, an organization can have a training-friendly environment. The platform can walk through its users (healthcare providers) in-app. Thus, making training more practical in a real-life setting. Besides, when changes and updates come, DAP can help the systems adopt by enabling in-app training and walkthroughs.
The Healthcare Industry Can Win
Digital adoption in healthcare is both promising and challenging. It can risk a person’s data, and it can lead to mismanagement of the workforce. But by adopting a Digital Adoption Platform (DAP), managing these challenges is possible.